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1. Important information about returns

Before you request a return, we recommend you  review the return policy, then go to order tracking  and your order for the amount that will be deducted from your refund to cover shipping & handling. Shipping & handling covers the cost of the actual shipment, materials and labor to process & inventory your order out and in, plus administrative fees. These processing fees run between 6-8% on every order, depending upon payment method.

2. Original Bill To Information

First Name*

Last Name*

Address*


City*

State*
Postal Code*

Country*
E-Mail*

Day Phone*

Your Original Order Number

Enter your original order number

Your Phone Number

Enter a phone number where you can be reached about this return.

Item(s) to be returned.

Refer to your original order receipt. Enter the name or SKU number(s) of the items to be returned. You can enter as many as you need to. If you do not have the SKU number, enter the product name(s). 

Reason for return

Describe the reason for the return.

Defects

If defective, please describe the defect. Defects must be reported within 7 days of receipt. Keep in mind that handmade goods may contain small anomalies which do not necessarily qualify as defective. Feel free to call us at 573-435-6060 if you are unsure.

Additional Information

If you would like to provide more information please detail it here.

If your package appears to have been damage by the shipper, you must notify the shipper immediately. If you are present when the package arrives, be sure to indicate the damage on the signature line. If you were not present, contact the shipper immediately and take whatever action the shipper requires. You may need this documentation in order for us to process a claim on your behalf. Do not return the item until you have contacted the shipper for instructions. Instead call us immediately at 573-435-6060 for a possible extension of the allowed return time. 

Other Information

What else would you like us to know?

Your Email Address

Your email address in case we need to reach you?

Finalization

Once you submit this form, you will see a confirmation number (Order number) on your screen. Retain this number for your records, or print the page. If you do not see this new order number, please call us at 573-435-6060.




  • Return Address: For smaller packages, it is most economical for you to return via the postal service to: Simply Quilt CrazyP.O. Box 117, Licking Missouri 65542.  For large packages, it may be more economical for you to return them to our street address via Fedex or UPS ground. Ground shipments may be sent to 15323 Highway C, Lenox, MO 65541

  • Write the confirmation number on the outside of the box. Make sure your name, address, email and phone number are inside the box.