Best In Customer Service!
We are pleased to be able to say we have great customer service, great prices and quality products. Here are comments from some of our most recent customers.
My throw arrived this afternoon and I love, love, love it! Once again thanks for all your help, you are the best!
D.M. Weymouth, MA
Thank you so much for being diligent and prompt in helping me with the flawed sham. I haven't done a lot of online purchasing because of the horror stories I have heard. Your handling of this situation has restored my interest in online purchasing. I will especially take other opportunities to shop with your company as a result of this good experience. I moved to this small town for an excellent job 5 years ago, but there is -0- for shopping here. I have to travel 2-1/5 hours to get to decent shopping. So taking a chance with your company turned out to be a good experience in spite of a problem.
T.P. Ephrata, Washington
Thought I'd let you know I've received the quilt and accessories. The quilt is even prettier in real life! When I opened the box, I was taken back by the colors and the variety of fabrics and embellishments that were so NOT visible on my computer monitor. Once again, I was OVERLY impressed. I already made up my bed in the motor home. My husband walked in and thought it was beautiful.
We love the first quilt on our master bedroom bed. We use it as our comforter and our quilt. It has been holding up so well. I think I've had it 2 or 3 yrs. already. And I still love it as much as the day it arrived. Thanks so much for such a quick delivery, too. I'm leaving in less than a week. I'm so pleased that I received it in time. It's going to be so cozy in the mountains!
P.C. New Iberia, Louisiana
I ordered the Lavender Trellis quilt and pillows for my daughters bedroom. We received it today and we both love it. I was very nervous initially, as I have never bought anything online before, but your staff was amazing from the time I placed the order. Catherine thank you for your patiance, the quilt is beautifull, the quality is amazing and I will recommend you anytime.
A big thank you from Canada.
A.B. Ontario, Canada
Thank you for your prompt and personal service on my order. The quilt, shams and pillow arrived this afternoon and they look great in my bedroom. I enjoyed your site, it was easy to navagate, and your personal attention was impressive. I am certainly glad I found your site thru my Google search. I'll be sure to recommend you to my friends.
P.H.M.-North Haven, Connecticut
I was so excited when I received my order. The drapes, valances, shames and quilt are beautiful. Very well made and very nice. I was very impressed and will order again. Will tell everyone about this web site.
Anonymous: Comment Card
What a great experience! I discovered the website quite by accident, found the article I was looking for, the price was great and in two days it was at my door. I'll keep looking into Simply Quilt Crazy!
D.L. Sandwich, Illinois
I got my quilt today and it is beautiful!! It was a pleasure working with you. I am sure I will do business with you again. Thank you very much! SM Crawford, Texas
Both of the Christmas throw quilts received yesterday are absolutely fine. I love them both and am impressed with the quality, which is far above those I have previously purchased. Thanks for all of your help and the tip on the baby quilt. Before wrapping the Christmas throws as birthday presents, I enclosed the name of the quilt, the manufacturer, and where I purchased it. I did not want to miss a chance to interest future customers in your website! RL Las Vegas, Nevada
I just wanted to let you know we set up the room this weekend at our lake home and the quilt is just perfect!!!! We love it!
Thanks for all your help!
JO Granger, Indiana
Thank you for great service! I was very pleased with the quality of the products I bought and the knowledgeable sales person that helped me with my purchase. The topper was the hand written thank you note. I will surely use your services again and I am emailing a link to your site to my friends. KR Long Island, NY
I received my quilt on March 22, 2008; such quick processing and shipping. The order was placed on March 16th. I needed to replace my quilt, and the original seller did not carry it any longer. I already had the shams, throw and decorative pillow so did not need the set, although that was at a very good price on your sale page. Sometimes when you order from a new company, you are anxious about the order etc., but it turned out I did not need to be with your company! Thank you very much for the great service. I will be back. L.H. Maine
Anonymous feedback form
Your customer service is excellent! From the time I placed the order until the delivery, the workmanship, the courteous response, and the total experience was wonderful.
I received my quilt today and I absolutely love it! It is even prettier than the picture on your site. Thank you for all your help and your fast service! I will be ordering again soon. K.B. Washington
I received my throws and wanted to tell you how thrilled I am!! They are absolutely beautiful and look perfect in my living room!! The colors are divine! The quality and craftsmanhsip is wonderful!! They were packaged fantastic too!! I consider this to be an all around excellent experience of on-line shopping! Thank you so much! I would definately shop at your site again!
Hey, thanks for the king spread. It is great. My son loves it. Thank you for your quick response. It has been a pleasure doing business with you, and will again. I told many of your site, and that they would not be dissapointed. Thanks again! K.W. Alabama
Thank you for taking the time to update me on my order. I am a first time buyer with your web site. You have won me over as a customer! I will tell my friends. D.F. Delaware
Thank you for all your help on my order, I really appreciate it. I am really looking forward to my new quilt. Will recommend you to my friends! K.R. Minnestoa
I can't tell you how much I appreciated your customer service. How nice to be able to reach a real person at any time. I was impressed that you actually returned my call on a holiday! Most internet sites do not offer your great service. I love my quilt set and your help in choosing accessories was just invaluable. I will definitely be back!
C.C. New York
The order I placed was problematic because of the difficulty in getting what I wanted. Your staff kept me totally informed all along the way. That was very impressive considering I have had other companies really give me the run around before. I have no problem dealing with delays when I know what to expect. Great communication. I plan to tell all my friends about your great store!
I don't think I have ever received such a thorough follow up on any internet inquiry before! Your boss should know the type of commitment his/her employees have! Without hesitation I intend to take your recommendation. We are redoing our master bedroom and this information is just what we needed to carry the color schemes needed into the room. I truly appreciate all the time and efort you spent in assisting me in making this decision! M.S. Australia
I wanted to let you know I received the valances on Wednesday and the Euro Shams arrived yesterday. I can't thank you enough for all your help, it was appreciated more than you could realize. I will be sure to tell everyone about your website and the friendly personal service I received. M.M. Wisconsin
You really have went above and beyond...great customer service doesn't even come close to describing the service you have provided. You didn't have to go to the time and trouble that you have and I really do appreciate your help! W.S. Maryland
I received the quilt and shams yesterday and all was in excellent condition! As it turns out, a throw pillow from my couch matches one of the lighter shades perfectly. Also, I had 3 Euro pillows with shams. They didn't match, so I took off the shams to give them away, and what a bonus --------- the pillows under the shams are exactly the same color as the darker taupe on my new quilt! Now everything matches as if it were bought together! My guest room now has a fresh new look and is beautiful! Thank you so much for your help. I couldn't have received better customer service. With kind regards, C.S. Washington
I love getting my decor from your site as you have the best deal and are really "customer friendly."
My quilt arrived today and I am so happy with everything. It was perfect and the packaging was very well done! Thank you for all your personal help with my order!
"I loved the quilt! It was the perfect combination for me -- an old-fashioned looking quilt, a personal touch with embroidery, and wonderful customer service. What a treasure this quilt will be for my friend -- Thanks!" L.H. Washington
Linda G. W.
On my way to the airport to drop off a friend, I spotted your quilts on show. To my great disapointment, when I returned, the show was over. You were so kind to re-open all the boxes and find me the quilt that caught my eye. Thank you for a wonderful quilt and and really going the extra mile for me! LGW. Colorado.
I wanted something a bit unusual in the way of embroidery on my quilt. I had no luck until I found your page! I just received the quilt today and it's wonderful! Thank you so much for the great customer service and this beautiful quilt! L.H. Seattle
I live in a US territory where it's often difficult to get items from back home with just a PO Box to ship to. The time you spent helping me place my order and your willingness to work with us meant so much. Thanks for the lovely quilt! T.T. Saipan, MP
I just love the Noah's Ark Baby quilt I bought at your show. I didn't realize until later that it made a perfect wallhanging with the tabs on the back! Great price and great product. Thanks again!
O.W. Denver Colorado
Thank you for the prompt shipment of my adorable Noah's Ark wallhanging. My daughter loved it! And the embroidery was precious! C.E.-Alaska
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